Refund policy

Returns & Exchanges

We accept returns and size exchanges within 14 days of receiving your order.

To be eligible for a return or exchange, items must be:

• Unworn and unused
• In original condition
• With all tags attached

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Exchanges

If you need a different size, we’re happy to help.

Please email us at hello@runwellapparel.com with your order number and requested size, and we’ll guide you through the process.

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Refunds

Refunds are available for eligible returns once your item has been received and inspected.

Approved refunds will be processed back to your original payment method.

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Return Shipping

Customers are responsible for return shipping costs.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

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Return Address

Runwell Apparel
204/12 Century Circuit
Norwest NSW 2153
Australia

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Damaged or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days at hello@runwellapparel.com and we’ll make it right.